Neutral, confidential dispute resolution
Mount Royal Mediation Centre provides neutral, confidential, and efficient dispute resolution services across a broad range of matters.
Our process is structured so parties retain control of outcomes while benefiting from professional facilitation, clear stages, and safeguards for fairness.
Types of disputes we handle
We handle disputes including, but not limited to, the categories below. The Centre reserves the right to assess the suitability of any matter for mediation.
1 Commercial and business disputes
- Contractual disagreements
- Partnership and shareholder disputes
- Debt recovery matters
- Supply and service disputes
2 Employment and workplace disputes
- Employer–employee conflicts
- Wrongful termination and workplace grievances
- Workplace harassment and communication breakdowns
3 Family and personal disputes
- Marital and separation issues
- Child-related arrangements (custody, access, welfare)
- Inheritance and family property matters
4 Property and land disputes
- Land ownership and boundary disagreements
- Tenancy and landlord–tenant issues
- Property management disputes
5 Financial and civil disputes
- Debt and repayment disputes
- Consumer complaints
- General civil disagreements
6 Institutional and community disputes
- Community–corporate disputes (including environmental, resource control, and socio-economic conflicts between host communities and extractive industry operators)
- Organizational conflicts
- Community and association disputes
- Multi-party conflicts
Note: The Centre reserves the right to assess the suitability of any matter for mediation.
Our mediation process
Our process is structured, efficient, and designed to give parties full control over outcomes while ensuring fairness and neutrality.
Intake and case submission
A party initiates the process by completing the mediation intake form and paying the applicable filing (intake) fee.
The Centre conducts a preliminary review of the dispute.
Contact with other party
The Centre contacts the other party to:
- notify them of the request
- explain the mediation process
- invite participation
Mediation proceeds only with the consent of all parties.
Appointment of mediator
A neutral and qualified mediator is appointed by the Centre or agreed upon by the parties, taking into account:
- subject matter expertise
- neutrality and independence
- availability
Pre-mediation preparation
The Centre and mediator may:
- hold preliminary calls or meetings
- clarify issues and expectations
- schedule sessions
- address logistics (venue or virtual platform)
Mediation sessions
The mediator facilitates structured discussions to help parties:
- identify key issues
- explore interests and options
- negotiate mutually acceptable solutions
Sessions may be conducted: in person, virtually, or in a hybrid format. Private caucuses may be held where necessary.
Settlement agreement
Where parties reach agreement:
- terms are documented in writing
- parties review drafts (and may invite independent professionals if they wish)
- agreement is signed and becomes binding
Closure of mediation
Mediation concludes when:
- a settlement is reached, or
- parties decide not to proceed, or
- the mediator determines further progress is unlikely.
Why choose mediation?
- Confidential and private
- Often faster than prolonged positional battles
- Cost-effective
- Preserves relationships
- Flexible and party-driven
- Signed settlements can move forward with whatever follow-up pathway parties agree on
- Party autonomy
- Disputes are settled through collaborative efforts of parties facilitated by the mediator
Begin your resolution journey
Submit a mediation request through our online intake form. Our team will guide you through the next steps.